Return & Refund Policy

Return & Refund Policy

At RHOKIMA, your satisfaction is our priority. Please read our after-sales policy carefully.

1. 14-Day Return & Refund
   We accept returns and refunds within 14 days of delivery. If you are not satisfied with your purchase, please contact our customer service team to request a return address, or email us directly at hello@rhokima.com. Once we receive the returned item in its original condition, we will process your refund promptly.

2. Missing Parts or Damaged Items
   If your order arrives with missing parts or is damaged, please take clear photos of the issue and send them to hello@rhokima.com. We will arrange a replacement shipment for you as soon as possible.

If you have any other questions or concerns, feel free to reach out to us at hello@rhokima.com. We are happy to help!